Strides Wedding Specialists in Chesterfield, England Open now

Reviews about Strides Wedding Specialists

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  2018-02-19, by Veronika Brájer
  Very poor service. Noone really gave a s*** about us, just passed the dresses on to go and try them on.... when I did and I couldnt pull up a zip becauze it was too small they saod you need to hold it together by yourself and see if it fits.. and then order it in your size... well if I cannot see properly how it fits how could I order it for X hundred pounds??? Ridiculous service... noone smiled at us nothing.... we went to Burton om trent to the outlet and Ive received a more quality service than here....
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  2017-09-22, by Lindsay Bough
  When we first visited this store the staff was lovely! Very helpful.... We chose a dress and the staff member said we have a lady who does all our alterations but I need to pay cash to her because she works as self employed. I phoned on a Tuesday to arrange pick up but she said it hadn't been done and she would ring me back later that day.....2 days later I phoned back and she said to pick up the dress after 2pm. I went after 2pm..... the alterations was not complete.... I said to the lady I was speaking to someone who had the same complaints.... the woman proceeded in shouting at me demanding I give her the name and number so she can confront her!!! I felt very intimidated but said no I wasn't going to do that.... I asked if there would be a discount on the alterations due to the poor service and the dress not being done but she said it wasn't up to her which I agreed. I suffer with my health and cant walk far and she wouldn't except the final £5 by card and told me to walk up to town and get it!!! I told her I couldn't as I have problems walking and she said it's not far!!!! Since then my husband put a review on due to the poor service.... We recieved a threatening phone call from the strides lady stating that if we didn't take the review off she would be taking us to court! Then when my husband said he was well within his right she threatened to do a public notice to humiliate our daughter!!! People should be aware of this behaviour.... she looks such a genuine mature lady but in fact is very aggressive.